Privacy Policy
Privacy & Cookie Policy
Effective Date: March 1, 2026
Applies To: zsquare.cfkaero.eu
How Does Zen Mind Protect Your Personal Information?
At Zen Mind, privacy is not an administrative formality; it is a core clinical responsibility and the foundation of psychological care. When you share personal, emotional, or psychological experiences, you place significant trust in us. That information is sensitive, and it deserves careful, respectful protection.
Safeguarding your data is therefore not merely a legal obligation; it is an ethical commitment rooted in professional mental healthcare standards. We uphold that trust through strict confidentiality protocols, secure data management systems, and clinically governed practice frameworks, ensuring your information remains protected at every stage of care.
1. Why do we have this policy?
This policy explains how Zen Mind collects, uses, stores, and protects your personal information. It ensures transparency in our practices and helps you understand your rights regarding data shared during therapy, assessments, enquiries, or website visits.
2. Who does this policy apply to?
This policy applies to all individuals who interact with Zen Mind, including clients, parents, guardians, website visitors, programme participants, and anyone contacting us through email, phone, or online platforms.
3. What information do we collect?
Zen Mind may collect personal identification details (name, contact number, email address), clinical information shared during consultations, assessment data, and appointment records. This information is gathered solely to deliver structured psychological care and administrative coordination.
4. Do we collect technical or usage data?
Yes. When you visit our website, Zen Mind may collect limited technical data such as IP address, browser type, device information, and page interactions. This helps improve website functionality, user experience, and security monitoring.
5. How do we use the information collected?
Your information is used to schedule and manage appointments, provide evidence-based therapy and psychological assessments, maintain accurate clinical records, improve service quality, and respond to enquiries responsibly. Each use is directly connected to delivering structured and ethical psychological care. At Zen Mind, your data is never used for unrelated commercial purposes. We collect only what is necessary to ensure professional, accountable, and confidential mental healthcare.
6. Do we share your information with third parties?
We do not sell or trade personal data. Information is shared only when legally required or with authorised service providers supporting our operations. All sharing follows ethical and legal guidelines governing mental health practice.
7. How do we protect your personal data?
Zen Mind implements secure data storage systems, restricted access controls, encrypted communication platforms for online sessions, and strict confidentiality protocols. Only authorised personnel have access to sensitive records.
8. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help track usage patterns and improve website functionality.
9. Why do we use cookies?
Zen Mind uses cookies to improve website performance, analyse visitor behaviour, enhance user experience, and maintain security and session functionality. These tools help us understand how the website is accessed and ensure smooth, secure navigation for all users. Importantly, Zen Mind does not use cookies to collect or store sensitive clinical or therapeutic information. Your personal psychological data remains protected under strict confidentiality standards.
10. Can you control or disable cookies?
Yes. You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.
11. What rights do you have over your data?
You may request to access, update, or delete your personal information by contacting us using the details provided on the website.
12. Will this policy be updated?
Yes. Zen Mind updates this policy periodically to reflect changes in regulations or service practices. The most recent version will always be available on our website.
Contact Information
If you have any questions regarding this Privacy & Cookie Policy, please contact us.
Zen Mind
Thanal, House No. 62
(Near Puthenkotta Siva Temple)
TN Puram Road, Manacaud P.O.
Thiruvananthapuram – 695 009
Keralam, India
Write: hello@zsquare.cfkaero.eu
Call: +91 95399 12121
